Yes.
By accepting the subscription terms and conditions, guides are authorised to use the clips within a professional, educational and cultural context.
No.
Subscriptions are personal and non-transferable.
No.
The content is secured and cannot be downloaded. It can only be viewed through the application as part of the guided tour.
The selection of clips is based on pedagogical, narrative and cultural criteria, ensuring that the material remains relevant for interpreting the destination through cinema.
If you would like to suggest additional clips or films, you can contact us at:
info@lorens-tours.com
No.
The clips are preloaded onto the device when preparing the tour, ensuring smooth playback even in areas without mobile coverage.
Yes.
Once the application has been installed in an area with a good connection (4G or 5G), the selected sequences are preloaded onto your device.
During the tour itself, the application works fully offline.
QR codes are usually generated shortly before the tour, either a few hours in advance or directly at the start of the visit.
Don’t worry — this happens very rarely, and usually only with older devices or when the connection during installation was unstable.
In these situations, a guide will always find a simple solution.
For example, you can:
Remember that the Lorens experience is primarily about discovering cinema collectively within the real urban landscape.
Watching these clips in the very place where they were filmed is already a unique experience. Individual viewing is not the main point — the guide’s interpretation and the shared moment with the group remain at the heart of the visit.
Lorens Toolkit runs as a web app (PWA) and works with most iOS and Android smartphones, without the need to download anything from an app store.
It is important to distinguish between the working language of your workspace and the language of the sequences. The working language relates to your interface and use of the tool, whereas sequences may exist in different language versions depending on the available material.
Lorraine’s Toolkit sequences may appear in another language, as it is not always possible to find the exact material in the desired language, particularly due to copyright constraints, availability of formats, or sourcing from international catalogues. Remember: with Lorens, the heart of the experience is above all built on the power of images. The image remains the priority and, generally, the language of the country applies. When dialogue is essential for connecting with the tour narrative, subtitles are added.
Finally, all sequences are regularly updated. It is therefore likely that a sequence in another language will become available in your own after some time of use.
Yes.
You can select and organise the most relevant clips in advance according to your route directly within the application.
Yes.
Participants access the clips via the QR code generated for the tour, allowing smooth use regardless of group size.
No.
If your group is small, you can play the sequences directly from your personal interface in the application.
The system works exactly the same way as it does for participants: the clips are already available on your device and do not require a connection during the tour.
Sequences are intentionally short (around 30 seconds to 2 minutes) so they fit naturally into the rhythm of a guided tour.
Each destination typically includes:
The clips are selected for their cultural relevance and strong connection to the location.
Lorens is compatible with 99.9% of devices. If an installation fails, it is not related to the phone model, but most often to an access path that needs to be identified.
In the unlikely event that someone cannot install it, remember: you have an obligation of results, not of means. The essence of Lorens is to experience the sequences in the street. If one person cannot install the app, they can follow along with someone else. What matters most is the shared experience in the city.
